FAQ

Have questions? Reach out to us at lovingcharlotteco@gmail.com or use our contact form.

What are the ID tags made of? Are they heavy?

Our tags are hand-sculpted from premium polymer clay and sealed with UV resin, creating pieces that are lightweight, weather-resistant, and beautifully detailed. Please keep tags away from pets' teeth—they are not intended for chewing. Contact an emergency veterinarian immediately if ingestion occurs.

How big are the ID tags?

Most designs are approximately quarter-sized, with the exception of our signature statement pieces. Our largest and smallest options are detailed below.

Which tag suits my pet?

Larger breeds are beautifully complemented by our Duchess and Diamond tags. Diamond of the Season is our largest design, while Lilette is a delicate miniature—ideal for puppies, cats, and toy breeds.

Do you sell on Etsy?

Our Etsy presence will be phased out by the end of May 2026.

Why are these tags priced differently than mass-produced alternatives?

Each piece is meticulously hand-crafted with every petal sculpted individually—never mass-produced. This bespoke approach ensures complete uniqueness; no two tags are ever identical. It's true couture for your companion.

Custom commissions are always welcome. Email us to discuss your vision and create something truly one-of-a-kind.

How long until my order arrives?

Orders ship within 3–7 business days for US customers.